Forum GPTPlanet.com → Gptplanet → News and Announcements → Unexpected database crash

Unexpected database crash

Started by admin 2013-08-29 at 19:32

11 replies to this topic

Admin

Posts: 956

Posted 2013-08-29 at 19:32

Hello,

Bad news.Unfortunately we can not recover some accounts that have been lost.
If you can not log in it means that your account is lost.

Members that have invested please contact us by creating a support ticket and so you can create your account again.
Other members can create their accounts again.
The payment requests from members that lost their accounts will be sent.

If you bought advertising credits and used them your ads/offers/campaigns are active so you will receive the clicks that you have assigned to them.

For any further update i will let you know.

Best regards,
Scarlet-clicks and Gptplanet Support

ncxn

Standard

Posts: 288

Posted 2013-08-30 at 05:05

Hello,

I only create a support ticket.
Or,
Must register again and creating a ticket support?

« Last Edit: 2013-08-30 at 05:05 by ncxn »

gpt2013

Standard

Posts: 32

Posted 2013-08-30 at 12:21

Quote: admin
Hello,

Bad news.Unfortunately we can not recover some accounts that have been lost.
If you can not log in it means that your account is lost.

Members that have invested please contact us by creating a support ticket and so you can create your account again.
Other members can create their accounts again.
The payment requests from members that lost their accounts will be sent.

If you bought advertising credits and used them your ads/offers/campaigns are active so you will receive the clicks that you have assigned to them.

For any further update i will let you know.

Best regards,
Scarlet-clicks and Gptplanet Support

Ok Admin Since you said that those who cannot login with there account have lost there account.My Account is on the losing list.So i created new account with same username and password but was denied same email saying that email was already registered.This fishy.
I have lost 275 direct referrals 2600 rented referrals $21 pending payments
Please do something or atleast give me some referrals to start over for what i've lost.
My previous account details

Username: easternaga
membership: Ultimate
Direct: 275
Rented refs: 2600

MORAMAR

Standard

Posts: 2

Posted 2013-08-31 at 14:05

Hi Admin, Since you said that those who cannot login with there account have lost there account.

Should I create a new account with same username and password with Scarlet-clicks? or will it be denied? I am seeking a payment too my Paypal account $2.33c. If I cannot access my account with Scarlet-clicks. So I too plead you do something about this. Thank you.

My previous account details with Scarlet-clicks are the following:

Username: IXIOXO
membership: STANDARD

Admin

Posts: 956

Posted 2013-08-31 at 21:44

Quote: gpt2013
Quote: admin
Hello,

Bad news.Unfortunately we can not recover some accounts that have been lost.
If you can not log in it means that your account is lost.

Members that have invested please contact us by creating a support ticket and so you can create your account again.
Other members can create their accounts again.
The payment requests from members that lost their accounts will be sent.

If you bought advertising credits and used them your ads/offers/campaigns are active so you will receive the clicks that you have assigned to them.

For any further update i will let you know.

Best regards,
Scarlet-clicks and Gptplanet Support

Ok Admin Since you said that those who cannot login with there account have lost there account.My Account is on the losing list.So i created new account with same username and password but was denied same email saying that email was already registered.This fishy.
I have lost 275 direct referrals 2600 rented referrals $21 pending payments
Please do something or atleast give me some referrals to start over for what i've lost.
My previous account details

Username: easternaga
membership: Ultimate
Direct: 275
Rented refs: 2600

Hello,

I've replied to your support ticket.

Best regards,
Scarlet-clicks and Gptplanet Support

Admin

Posts: 956

Posted 2013-08-31 at 21:44

Quote: MORAMAR
Hi Admin, Since you said that those who cannot login with there account have lost there account.

Should I create a new account with same username and password with Scarlet-clicks? or will it be denied? I am seeking a payment too my Paypal account $2.33c. If I cannot access my account with Scarlet-clicks. So I too plead you do something about this. Thank you.

My previous account details with Scarlet-clicks are the following:

Username: IXIOXO
membership: STANDARD

Hello,

Please send a support ticket to Scarlet-clicks.

Best regards,
Scarlet-clicks and Gptplanet Support

serena50

Standard

Posts: 1

Posted 2013-09-02 at 21:46

Hello, Admin!
I've lost data. I registered again: serena50 user, Payza pay pal e-mail address. I had 10 referrals and rented at $ 0.36615 held at 8:29.

frenk21

Standard

Posts: 5

Posted 2013-09-03 at 20:32

Ciao,anch'io ho perso il mio conto con 612 referenti e circa 30 dollari da incassare,continuo a mandare messaggi tramite supporto ma mai nessuna risposta.