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Extending Membership ??

Started by mwiz 2015-07-21 at 19:09
3 replies to this topic
mwiz
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Posts: 79
Posted 2015-07-21 at 19:09
I lost 6 days of my silver monthly when I was extending to gold monthly today ?? how come ?

Please explain as my Silver monthly was due to expire on 26 july 2015. I extended to monthly Gold to take advantage of ongoing gold monthly promo. but the instead of adding days after 26 july 2015 the system here is charging me from today onwards very UNFAIR.
it is showing 20 august 2015 as an expiry date for monthly gold renewal.
Please help and clarify as to when should one extend his membership ?
OR wait for the current plan to expire first ?

Regards.,
mWiz.,
« Last Edit: 2015-07-21 at 19:50 by mwiz »
ncxn
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Posts: 288
Posted 2015-07-22 at 03:18
Quote: mwiz
I lost 6 days of my silver monthly when I was extending to gold monthly today ?? how come ?

Please explain as my Silver monthly was due to expire on 26 july 2015. I extended to monthly Gold to take advantage of ongoing gold monthly promo. but the instead of adding days after 26 july 2015 the system here is charging me from today onwards very UNFAIR.
it is showing 20 august 2015 as an expiry date for monthly gold renewal.
Please help and clarify as to when should one extend his membership ?
OR wait for the current plan to expire first ?

Regards.,
mWiz.,


No, all PTC sites is the same this function, that mean Your Current Membership Status will be CANCELLED upon Upgrading to this membership.

Bz, no more membership type to one account.

Before you buy, should contact admin to negotiate this issue, should not be said that did not fair!
mwiz
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Posts: 79
Posted 2015-07-22 at 08:14
Quote: ncxn


No, all PTC sites is the same this function, that mean Your Current Membership Status will be CANCELLED upon Upgrading to this membership.

Bz, no more membership type to one account.

Before you buy, should contact admin to negotiate this issue, should not be said that did not fair!


I know its my fault I upgraded without consulting.
balkanikaclix
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Posted 2015-07-23 at 09:07
Just send a ticket, I am sure that admin will consider your issue.
Give me a beer, or give me a death.