my account balance has been emptied?

Started by imLZ 2020-07-07 at 10:35
2 replies to this topic
imLZ
Standard
Posts: 3
I haven't logged in for one month, my account has been suspended, and has the money been emptied!

Why?
Admin
Admin
Posts: 947
Hello,

Please read our TOS :

If you do not log in for more than 60 days your account will be marked as inactive and it might get suspended due to inactivity.You can request for a reactivation but in that case your account balance will reset.

If your account remains suspended due to inactivity for more than 90 days your account will reset and after that it might get deleted as well.

Best regards,
Gptplanet Support
You will get faster support if you send us a support ticket.
KG
Standard
Posts: 15
This is ridiculous, first of all nobody could find your TOS....secondly, you Can't steal our money just like that only because inactivity, shame on you,...this is a robbery, burglary or whatever
« Last Edit: 2020-08-02 at 18:04 by KG »