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Payza's Technical issue leads to delay on Payza Payments.

Started by admin 2017-05-11 at 09:55
5 replies to this topic
Admin
Admin
Posts: 956
Posted 2017-05-11 at 09:55
Hello,

Since yesterday we are unable to send mass payments via Payza because of a technical issue they have.
The issue is that when we try to send for example $1 to a member this $1 changes to $100,000,000 automatically xD
I contacted them via a ticket yesterday but i haven't got any reply yet so i contacted them via live chat as well today.
Here is there response :

"10:50
But there is technical issue .
We have reported this issue to our technicians and they are currently working diligently to resolve it. It may take some time for the fix to be uploaded as our work is based on a release cycle.

As soon as we have a resolution to the issue or an update on the situation, we will contact you by email.

We apologize for any inconvenience this may have caused and we appreciate your continued patience."

As soon as they fix the issue we will send all pending Payza withdraws.
I am really sorry for that but it doesn't depend from us.

Best regards,
Scarlet-clicks and Gptplanet Admin
Khan_G
Standard
Posts: 376
Posted 2017-05-11 at 12:55
its ok Admin, my payment is pending but i will wait as long as this issue gets fixed.
« Last Edit: 2017-05-11 at 12:57 by Khan_G »
Kasemlada
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Posts: 1
Posted 2017-05-11 at 15:20
Thank you for your announcement. Good luck,admin.
primepost
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Posts: 646
Posted 2017-05-13 at 08:09
Admin
Admin
Posts: 956
Posted 2017-05-13 at 15:40
Hello,

Payza has fixed the issue so we are going to send the pending payments now and try to catch up.
Thanks for your patience.

Best regards,
Scarlet-clicks and Gptplanet Support
kamathak
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Posts: 45
Posted 2017-05-13 at 18:16
Hi Admin,
i just received payment 10 minutes ago..Thanks