Unable to login with new security question

Started by faubert 2018-04-15 at 21:20
4 replies to this topic
faubert
Standard
Posts: 2
Hello

With the new security question, my birthday date in my case, i'm not abelt to login, i was just wondering if I had defined it properly .
Please can you check that for me ?

Thanks in advance
Admin
Admin
Posts: 873
Hello,

Your security question has been reset.

Best regards,
Gptplanet Support
You will get faster support if you send us a support ticket.
faubert
Standard
Posts: 2
Hello dear Admim

I still have the date of birth as the security question, I don't understand

Can you check on my account that my date of birth is 29/08/1976
Admin
Admin
Posts: 873
Quote: faubert
Hello dear Admim

I still have the date of birth as the security question, I don't understand

Can you check on my account that my date of birth is 29/08/1976


Hello,

You haven't set a birthday date yet.
You will get faster support if you send us a support ticket.
Darf
Standard
Posts: 2
Hi, admin. Why do you choose to leave some of the topics unanswered? I'm unable to withdraw my money because of the problem I've mentioned three days ago (that is I'm NOT in goddamn Chile). I hope you fix that soon otherwise I see no reason to stay on this site any longer. Have a good day.