Forum GPTPlanet.com   →   Gptplanet   →   Help & Support   →   Unable to login with new security question

Unable to login with new security question

Started by faubert 2018-04-15 at 21:20
9 replies to this topic
faubert
Standard
Posts: 1
Posted 2018-04-15 at 21:20
Hello

With the new security question, my birthday date in my case, i'm not abelt to login, i was just wondering if I had defined it properly .
Please can you check that for me ?

Thanks in advance
Admin
Admin
Posts: 956
Posted 2018-04-16 at 16:02
Hello,

Your security question has been reset.

Best regards,
Gptplanet Support
faubert
Standard
Posts: 1
Posted 2018-04-16 at 22:10
Hello dear Admim

I still have the date of birth as the security question, I don't understand

Can you check on my account that my date of birth is 29/08/1976
Admin
Admin
Posts: 956
Posted 2018-04-17 at 15:20
Quote: faubert
Hello dear Admim

I still have the date of birth as the security question, I don't understand

Can you check on my account that my date of birth is 29/08/1976


Hello,

You haven't set a birthday date yet.
Darf
Standard
Posts: 1
Posted 2018-04-17 at 22:08
Hi, admin. Why do you choose to leave some of the topics unanswered? I'm unable to withdraw my money because of the problem I've mentioned three days ago (that is I'm NOT in goddamn Chile). I hope you fix that soon otherwise I see no reason to stay on this site any longer. Have a good day.
rkmohan
Standard
Posts: 0
Posted 2020-04-16 at 12:53
Bro how to reset new security question
Admin
Admin
Posts: 956
Posted 2020-04-19 at 13:04
Quote: rkmohan
Bro how to reset new security question


Hello,

Kindly submit a support ticket.

Best regards,
Gptplanet support
burak10903
Standard
Posts: 0
Posted 2021-02-11 at 08:23
Hello,
I have a same problem too, ı need some help about it.
Would you please help me? Thanks a lot
melvs23
Standard
Posts: 0
Posted 2021-04-14 at 13:42
hi admin, i can't login with security question.

my answer to my security question two buddies is hailey & hunter

pls help with this concern, hanks!